UK flag carrier British Airways is switching to a cutting-edge engineering system using real-time data to predict aircraft maintenance issues. This comes as part of the airline’s £7 billion transformation investment where new ML, automation, and AI technologies are being applied optimise the airline.
The new E-Logs platform will give real-time visibility on each of the airline’s jets, helping the carrier to respond to potential complications proactively and enhancing overall efficiency. To make this happen, specialist iPads will be positioned on every aircraft, transferring data from the aircraft to engineers within seconds.
Andy Best, Chief Technical Officer at British Airways, said:
“We’re using the latest technology to help ensure we continue delivering a consistently high standard of service for our customers – always with a focus on safety.
Our investment in innovative tools like this, means we can support our teams to identify and put solutions in place ahead of time. By replacing time-consuming manual processes with digital technology we are constantly improving the reliability of our aircraft fleet and as a result our customers’ experience.”
In addition to improving the airline’s efficiency, reducing delays, and optimising the maintenance process, British Airways anticipates this will save over 900,000 pieces of paper a year.
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